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Call StructureFeb 28, 20267 min read

The sales call structure that made me $60k a month in commissions

I've closed $9M+ in sales and I didn't get there with reframes. I got there with discovery. Here's the exact structure.

Short answer

What sales call structure helped close $9M in high ticket deals?

I did it by mastering discovery, not stacking reframes. Discovery and objection handling are two sides of the same coin. I use a funnel: opening, situation, problem, past buying decisions, future pacing, consequence, then presentation. Dig past the surface problem, pre-handle objections early, and future pace into something emotional. Pitch last, with conviction.

Watch the full video: The Sales Call Structure That Made Me $60k/M in Commissions (LIVE examples) (1:40:07)

I've made over $60,000 a month in commissions. Held a 90%+ close rate doing it. And I didn't get there by stacking reframe after reframe or slashing the price the second someone pushed back.

I got there because I mastered discovery. That's it. That's the whole secret.

Objection handling takes care of itself

Here's what nobody tells you. Discovery and objection handling are two sides of the same coin.

"When you get the discovery right, objection handling takes care of itself because they're two sides of the same coin."

I've reviewed over 7,000 sales calls. Spent $50,000+ of my own money on coaching. Closed $9M+ in deals. And the pattern is always the same. Reps who struggle with objections are reps who rushed discovery. They never actually built the case. So when the prospect says "let me think about it," there's nothing to stand on.

Fix discovery and you stop needing twelve objection scripts memorized in your head.

Show up like an authority, not a salesman

Before you say a single word on the call, your mentality has to be locked in. Humans are wired to follow authority. Comply with it. Trust it. So you need to actually look and sound like one.

That means:

  • Dress for what you sell. Selling fitness? Look like you lift. Selling high ticket investing? Wear a real shirt, not a hoodie.
  • Use your diaphragm when you talk. Weak voice, weak authority.
  • Clean mic, decent camera, lighting that doesn't make you look like a hostage.
  • Background that doesn't scream "I live in my mom's basement."

"People who are authorities are not just domineering... they're very competent people."

Authority isn't about being loud or pushy. It's about being so comfortable and competent that the prospect naturally defers to you.

The funnel structure: broad to narrow

My discovery isn't a rigid script. It's a funnel. Opening, Situation, Problem, Understanding past buying decisions, Future pacing, Consequence, then Presentation.

You start wide open and narrow all the way down to one sharp question that creates real urgency.

"You have to have the conversation you're having, not the conversation you want to have."

The open is simple. I ask something like "What made you want to go ahead and book in the call today?" Then I tell them straight: "The first part of this call is to understand where you are now versus where you want to be, and then we'll go over possible next steps."

I never say stuff like "I don't do yeses or nos, will you decide at the end?" That kind of line just screams salesperson and triggers resistance you didn't need to create.

Keep situation short. A minute or two max. You're only getting their current method, how long they've used it, and why they picked it. In one call I had with a financial advisor, I asked about his outbound script, how long he'd run it, how many calls a day. He told me 10 calls a day, about 50 a week, and only 1 to 2 bookings. That's it. That's all I needed to move forward.

Dig for the real pain, not the surface problem

This is where most closers get lazy. They hear the stated problem and move on. Wrong move.

"It is not the actual problem that causes the pain. It is the symptoms of that problem."

If someone weighs 500 lbs, the weight itself isn't what hurts emotionally day to day. It's the knee pain. The sweating. The heart racing walking up stairs. Those are the reminders. Those are what actually drive someone to change.

Same logic applies to business owners, sales reps, anyone. Get specific. Ask about moments, not categories. How long has this been going on. What has it actually cost them. Make them feel it, not just state it.

And depending on what you sell, the approach shifts:

  • Improvement offer (they already have a solution, you're better): create doubt in their current method. Get them to own that the method is the problem. "What do you feel like is maybe missing in the way you're attracting leads or nurturing them?"
  • New opportunity offer (new career, new path): get them to admit their current situation, their job, is the actual cause of the pain.

With disagreeable, type A prospects, skip the soft stuff and go straight to numbers. If a guy tells me he's a great closer but he's only closing 30%, there's nowhere to hide behind ego. The number does the work for you.

Pre-handle objections before they ever come up

Instead of waiting for "I need to think about it" at the end, I dig into their past decisions early.

"What have you been doing about actually going out and getting your goal?"

Then: "What has prevented you?" Usually it's money, time, the economy, lack of information. Normal excuses. I don't fight them directly. I ask:

"Could you see how that limiting belief has caused you to be where you're at right now?"

And then the big one: "If you had to attach a cost to it, what do you feel like that's actually cost you?"

This turns an external excuse into something they own internally. Once they see the belief has been costing them money and time, you ask if it's even worth holding onto anymore. That's pre-handling. By the time you pitch, the objection is already dead.

Future pace into something real, not a number

Money by itself doesn't move people. What money represents moves people.

"Money is just a vehicle. It depends on where it's taken us. So, for you, being able to get to $20,000 per month, what difference does it actually make for you?"

I keep drilling. "What difference would that actually make for you?" "How so?" "How would that feel?"

I had a guy whose goal was $30,000 a month. We dug in and found out it meant nearly doubling his income, getting time freedom, being able to finally take his girlfriend to Iceland. I painted it out for him: "You're in Iceland. Black sand beach. No worries. You can actually relax."

That image does more work than any spreadsheet ever will.

If a prospect resists answering these questions, it's usually because you haven't framed why you're asking. I use the gold medal line for that:

"If you put somebody on a 100-meter line and tell them to run, I'm sure they'll run fast. But if you put a gold medal on the line, think they'll run faster... It's what the gold medal actually represents."

Consequence creates urgency, not pressure

After future pacing the goal, flip it. Ask what happens if nothing changes.

"What happens if nothing changes?"

I'm not looking for a polished answer here. I'm looking for emotion. I had a prospect tear up and just say quietly, "It's not going to be good." That hit way harder than someone who says "I'd probably die" with zero feeling behind it.

A sharper version of this question ties a timeline to it. "If nothing changes in your sales, how likely is it you'll hit $30,000 a month in six months? Why not?" Then after they admit it's not likely: "What happens then? Six months go by, you're still not making the money you need, and you still can't tell your wife she doesn't have to work. What actually happens?"

If they still don't get why you're asking, I use the lion and tiger analogy: "If there's a lion or tiger behind them, do you think they'll run faster? So for you, what's your lion or tiger? What happens if nothing changes?"

And if they say "I won't let that happen" or try to brush it off, don't just accept it and move on.

"I'm not questioning your willingness... but if we never let the tiger out of the cage, we'll never run fast enough."

Sometimes a prospect says they'll "just find something else" if this doesn't work out. That's a trap door you need to close. I ask if that backup plan might actually be part of the problem. Then I bring up burning the boats. The Spanish landed in the Americas outnumbered 10 to 1 and burned their own ships so retreat wasn't an option. Their men had to win or die trying. I ask the prospect straight up if they'd be willing to burn the boats. Why or why not.

Pitch with conviction, not neutrality

Once you've got the consequence locked and they've committed to changing, that's when you pitch. Not before.

"Are you going to allow that to happen? Well, why not? Why do this now? Why not push this off until next year?"

Then the transition into the offer: "Based off what you're telling me, what we're doing would work for you 100%. So if it would help, I can go through exactly what we do and how it's structured and how we can get you to your goal. Would that help you?"

By this point they're not being sold. They asked for it.

The bottom line

Discovery isn't a box to check before you get to the "real" selling. Discovery is the sale.

Show up like an authority. Let the prospect's own words guide the conversation. Dig past the surface problem into what's actually costing them. Pre-handle objections before they surface. Future pace into something emotional, not a number on a screen. Hit them with real consequence. Then pitch with full conviction.

Do that and you won't need fifty objection rebuttals memorized. You'll need maybe two, because you already did the work upfront.

Christian Polk

Written by Christian Polk

Christian Polk is a high ticket closer, sales trainer and the founder of Precision Closer, based in Scottsdale, Arizona.

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