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Call BreakdownsSep 12, 20245 min read

I broke down a $6000 real estate coaching call and found the gaps

I tore apart a real $6k coaching sales call line by line. The closer had a buyer in his hands and still almost lost him. Here is why.

Short answer

What sales mistakes cause prospects to almost walk from a closed deal?

It means I let prospects get away with vague answers instead of digging in. On this call my client accepted "I want freedom" without defining it, assumed the guy's money was good when it wasn't, and did the math for him instead of making him calculate his own loss. Stop inferring, push for real numbers, and lock in commitment before you ever talk price.

Watch the full video: LIVE $6000 Real Estate Coaching Sales Call Breakdown | Reframe Beliefs (1:39:02)

I sat down with one of my clients and tore apart one of his live sales calls. $6,000 real estate coaching offer, buyer sitting right in front of him, money in the bank, and he still almost walked. This is exactly why I break down real calls instead of teaching theory. You hear where it actually breaks.

This is one of the main ways I got to $9M+ in sales, and it's the same method I use to get my clients from $10k, $20k, $30k plus a month. Not reading scripts. Dissecting real calls.

Don't accept surface level answers

The prospect, I'll call him the insurance guy, kept giving vague answers the entire call. "I saw potential in it." "I want freedom." "I want a nicer lifestyle." My client kept accepting those answers and moving on.

That's the biggest mistake on this whole call.

"Do not take surface level answers. Do not allow somebody to lie to you, which he did throughout the conversation, and it started from the very beginning."

When someone says "I want freedom," that means nothing until you dig. What is freedom. How long have you felt like you don't have it. How does not having it actually affect your week. You have to make them define their own words or you're just selling into fog.

Stop inferring, start asking

My client kept filling in blanks for the prospect. The guy said he "saw potential" in insurance sales. My client responded with "your money's been good." That's an assumption, and it's a dangerous one.

He never said his money was good. He said he saw potential. Those are different things, and that gap might be exactly where his pain is hiding.

Same thing happened with "freedom." The prospect said it a dozen times and my client never once stopped to ask what it meant to him. You can't build urgency around a word you never defined.

Good is the enemy of great

Once we got into the money numbers, here's what came out. The guy said he makes "six to 8k" a month. I had my client push on that.

"Was it typically closer to eight or is it closer to six, and be real with me, I'm on the same team."

Turned out it was closer to six, and after paying for leads, really closer to $5k. That's the move. People round up when they talk about income. Poke the number until it's real, because if they're not honest with you about the small stuff, they won't be honest about the big stuff either.

This is also where the "good to great" frame came in. This guy wasn't desperate. He had a roof over his head, he wasn't starving, and he kept saying things were fine. So instead of pretending his life was falling apart, I had my client reframe it.

"Have you ever heard the phrase, good is the enemy of great? Good is comfortable."

That frame works because it doesn't ask the prospect to admit his life sucks. It just asks if he's okay staying comfortable forever. Nobody wants to say yes to that.

Make them do the math, not you

There's a moment where my client walks the prospect through a cost calculation. Four months of sitting on the fence, minus one month to actually learn the skill, times $20,000 a month goal, equals $60,000 left on the table.

Good number. Bad delivery. The prospect just said "yeah" flatly the whole way through. Why? Because we did the math for him. He never generated the number himself, so it never felt real to him.

"I would want him to come up with his own numbers first... how believable does this person think that them getting to the point where they're making $60,000 a month is."

If the prospect doesn't believe the outcome is achievable yet, big numbers just bounce off him. Get them to guess their own loss first. It hits different when it comes out of their own mouth.

Attack the belief, not the logistics

This call had a brutal moment near the end. The prospect flat out said:

"I don't mean to cut you off, but my objection was the money. You didn't address my objection, you ran around it."

He was right. My client tried to hit a mindset angle when the guy had already told him twice it was about the cash. That's a real lesson. When someone tells you their objection directly, you don't get to decide it's something else. You deal with what they actually said, then you can go deeper.

The real issue wasn't the $6,000. It was that he said he already had the skills to hit 20k a month but had been stuck at 6 to 8k for years. I had my client call that out directly.

"If you were making $240,000 a year, I don't think we'd be on the phone today."

That's the actual problem. Not the money. The belief that he's already good enough and just hasn't had the right "opportunity." You have to separate the symptom, no cash on hand, from the real problem, a mentality that's kept him capped for years.

Commitment comes before logistics

Near the end, my client jumped straight into payment plans before locking in commitment. That's backwards. If someone isn't sold on changing, no payment plan on earth fixes that.

"It's not going to make any sense if you're not committed. So are you committed?"

Get the yes on change first. Then solve the how. If you solve the how before the why, you'll keep throwing payment options at a wall hoping one sticks.

The bottom line

This guy had the money. He had the pain. He just wouldn't admit either one, and my client let him get away with it for most of the call.

If you're stuck between $7k and $25k a month, this is probably happening to you too. You're accepting "I want more freedom" as an answer instead of digging until it means something real. You're doing the math for your prospect instead of making them feel it themselves. You're solving money objections before you've locked in actual commitment.

Go back and listen to your own calls. Count how many times you say "awesome" or "like." Count how many times you accepted a vague answer and moved on instead of pushing deeper. That's where the money you're missing is hiding.

Christian Polk

Written by Christian Polk

Christian Polk is a high ticket closer, sales trainer and the founder of Precision Closer, based in Scottsdale, Arizona.

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